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A male with light brown hair wearing a tan shirt is faced away from the camera. He is holding a phone to his ear and looking at the video visitation screen.

Inmate visitation information

All inmate personal phone calls and video visitation are subject to recording and monitoring

Inmate visitation services and regulations

  • Virtual video visits are available to eligible inmates
  • Family/friends can visit with the inmate using:
    • Computer
    • Smartphone
    • Internet-connected device

Video visits may be scheduled through the Video Visitation system via the IC Solutions website.

All visits

  • 20 minutes long 
  • May take place seven days per week, based on availability
  • Must be scheduled at least 24 hours in advance

Inmate eligibility requirements

  • Must be in the facility for 72 hours before being eligible to have a visitation scheduled
  • Inmates on sanctions are not eligible for video visits 
  • Video visitation is available for most, but not all inmates

Eligible inmates may receive

  • One free video visitation per inmate per week 
  • A fee may apply for additional visits

Reminder: All inmate personal visitations are subject to recording and monitoring.

 Video Visitation System

Professional visitation

Professional visitors, such as attorneys, who have questions about visitation with their clients should contact the Jail Visitation office:

Monday - Friday

8:00 a.m. to 4:00 p.m. (excluding holidays)

Inmate phone calls

  • Inmates are not allowed to receive telephone calls while in the Detention Facility
  • Inmates may make collect calls or calls from their ICS phone account  (Keep in mind that some phone service providers automatically block you from receiving collect calls)
  • A time limit of 20 minutes per call is mandated to allow all inmates the opportunity to utilize the telephone
  • The phone will automatically shut off after 20 minutes
  • Emergency calls may be allowed after a staff member has confirmed the emergency

ICS Online System Information 

To put money on an inmate’s phone account

ICS Solutions Online System

Detention Facility contact information

Detention lobby

215 Rice Street

Grand Junction, CO 81501


Detention lobby hours

Monday-Friday:  8:00 a.m. – 4:00 p.m. (excluding holidays)

Detention Facility information line

970-244-3536 (recording)

Real call or a scam?

  • A REAL phone call from an inmate will always identify the inmate who is calling you.  
    • You also must set up an account with ICSolutions BEFORE you can receive a phone call.
  • A SCAM phone call will:
    • Ask you for your credit card information over the phone
    • NOT identify the inmate who is attempting to call you 
  • You may look up a person to see if they are in the facility by visiting our Inmate Locator System

Media inquiries