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Customer Code of Conduct

At the Mesa County Workforce Center, we are committed to providing a positive and respectful environment for both our customers and staff. To ensure a pleasant experience for everyone, we kindly request all customers to adhere to the following Code of Conduct.

Respectful Treatment of Staff

  • Politeness and Courtesy: Please treat our staff with kindness and courtesy. We strive to provide excellent service, and your cooperation contributes to a positive working environment.

  • Verbal Abuse: Any form of verbal abuse, harassment, or discriminatory/vulgar language towards our staff or other customers will not be tolerated. We are here to assist you, and constructive communication is essential.

  • Threats and Violence: Any form of threats or violence will not be tolerated. Full policy available in the Workforce Center lobby for review.  

  • Patience: We understand that you may have concerns or inquiries. We ask for your patience during busy times, and our staff will make every effort to assist you promptly.

Responsible Conduct

  • Alcohol and Drug Usage: Customers who are perceived to be under the influence of any substances may be asked to leave the premises.

  • Cleanliness: Dispose of trash in designated areas and help us maintain a clean and tidy space for everyone.

  • Attire: Clothing and shoes are required in all areas of the Workforce Center campus.  

  • Compliance with Policies: Adhere to all posted policies and guidelines to ensure the safety and well-being of all customers and staff. Service areas may have specific policies in addition to the Code of Conduct.

  • Equipment and Materials: Tampering with or destruction of computers, printers, or any other equipment is forbidden.  Please ask for assistance if you are having trouble or need access to adaptive equipment or other accommodations

Cell Phone Usage

  • Volume Control: When using your cell phone in our building, please ensure that your device is set to a low volume or vibrate mode to avoid disturbing others.

  • Designated Areas: The lobby, resource room, testing center and classrooms are designed for customer service.  Please step out of these areas for extended phone conversations to minimize disruption to other customers.

  • Video and Speakerphone: Avoid using video calls or speakerphone functions in shared spaces to maintain privacy and a quiet atmosphere.

Minimizing Distractions

  • Children: While we welcome families, we request that parents or guardians supervise their children to prevent disruptions to other customers. Unruly behavior may necessitate temporarily leaving shared spaces.

  • Loud Conversations: Keep conversations at a reasonable volume to avoid distractions to other customers and to protect your privacy.

  • Electronic Devices: Ensure that electronic devices do not emit loud sounds or disruptive notifications

Feedback and Concerns

  • Constructive Feedback: We appreciate your feedback and suggestions. If you have concerns, please communicate them in a constructive manner, and we will strive to address them promptly.


By adhering to this Customer Code of Conduct, you contribute to creating a positive and enjoyable experience for everyone at the Mesa County Workforce Center. We appreciate your cooperation and look forward to serving you.